DELIVERY TIMES

Standard delivery time for UK mainland is usually 2-5 days. You will be informed of any possible delays, so please give us a reliable daytime phone number so that we may contact you.

Whilst most components listed on the website are normal stock items we cannot guarantee the delivery times stated. Should any delay be unavoidable then we will inform you as soon as possible.

DELIVERY COSTS

UK Mainland
All orders up to £20.00 - £2.00 postage and packaging charge

All orders up to £40.00 - £4.00 postage and packaging charge

All orders up to £100.00 - £6.00 postage and packaging charge

All orders over £100.00 - FREE postage and packaging

Items are sent via Royal Mail or Courier depending on size and weight of the item or items.

Please note we will ship some items (depending on size and weight) Worldwide by Royal Mail Airmail

Non UK Residents please email the items required to sales@bikes4all.co.uk and we will calculate the postage and packaging (shipping) cost for you

DELIVERY TIMES / LIABILITY

The Time in Days figure quoted above, excludes Saturday, Sunday and Bank Holidays and all delivery times are subject to stock availability.

Any out of stock items will be despatched as soon as they come into stock.

Liability - Please note that we cannot be held liable for any consequential loss caused by late delivery or loss by our carriers, only for the value of lost goods.

CUSTOMER SERVICE LINES 01543 493149

Monday - Friday . . . . . . . .9.00am - 5.30pm

Saturday - Sunday . . . . . . Closed

RETURNING GOODS

We must be contacted within 7 days of you receiving your goods.

Should you need to return any item please contact us on 01543 493149 or email us at sales@bikes4all.co.uk advising the reason for the return.

Unsuitable items must be returned unused and in the original packaging. Enclose a letter giving your name, address and telephone number, give details of the reason for return and what action you wish us to take.

Please Note: DVD’s cannot be returned if they have been opened, only if they are still in the cellophane wrapping.

In the case of faulty goods they must be returned together with a letter giving your name, address and telephone number, giving full details of the fault and what action you wish us to take.

Any goods returned outside of these conditions will be charged a 15% restocking charge.

Bikes 4 All are not responsible for any labour charges incurred during fitment or removal of suspected faulty or incorrectly supplied parts. (This does not affect your statutory rights.)

SHORTAGES OF GOODS

In the case of missing items we must be contacted immediately as we cannot guarantee to deal with any claim where we have not been notified upon receipt of your parcel.

VALUE ADDED TAX

All prices are inclusive of VAT.

RETENTION OF GOODS

All goods remain the property of Bikes 4 All until payment is received in full.